This struck me as just an awesome practice and example of “DevOps done right”… And to me it seemed like an excellent example that can be used as a model for bootstrapping your own projects whether at work or in community building or otherwise. I’ve already shared this around, and have had the people I shared it with share it along further as well as comment on how helpful it is and how much trans formative potential is in this talk. It is a little bit tech oriented, but not so much so. If you’ve ever used an electronic ticket system you probably can understand what is going on here, and the point of the talk is about on-boarding new employees, building and improving a healthy collaborative culture, and encouraging healthy documentation habits within that culture.
A version of the presentation is part of the 2021 DevOps Days Texas conference which was recorded as a couple big long YouTube videos: Day 1 and Day 2.
The presentation is buried at about 6h 9m into Day 1. This link should take you straight there.
There is also a blog post which is perhaps more business-technical but about the same process here:
How Contrast Simplified and Streamlined Its New Hire Onboarding Process
If the blog post at all piques your interest then listening to the talk is well worth your time. The talk is both more accessible and makes some really great points. If you are part of an engineering team, the whole thing is definitely a gem!
I have already used this as a model to create my own bootstrap for my own personal documentation project at work, and plan to use it to create bootstraps for a couple of my “DevOps applied to everything” projects that I have been percolating in my head and in my conversations for the last year.
If you find this useful, and especially if you put the ides to use in a more innovative non-engineering way, I’d love to hear from you. I plan to feature this kind of cross-discipline adaptations of ideas like this as part of my various “DevOps applied to everything” projects.
DC - 20210304(PV) - 20240727